"At first I was slightly sceptical about how life coaching could help me, and was surprised at how useful I found the session. It helped me to focus on realistic targets and feel positive about my ability to achieve them. I found since taking part in the session I can think more strategically about the challenges I face, finding multiple possible routes to achieving my goals and subsequently feeling calmer about the journey. By the end of the session I felt a certain sense of achievement as Iain helped me to search within myself for solutions, building on the skills and knowledge I already had and reviving confidence in my problem solving ability."

Rosemary H, Imperial College 7th September 2015

I really liked the 'plectrum of gratitude' and STARR. And the reminders to thank and be grateful. The most useful thing was blocking out how I spend my time on the grid.

Catherine Lawrence, Early Years Teacher 21st January 2016

“This was a fantastic day delivered in a fun, non threatening way. It made me realise what is important in my life and what can wait. There are lots of ideas that I will use both professionally and personally.”

Samantha Willis, Executive Deputy Headteacher 17th September 2015

"Useful techniques to use with parents. Reminder that most of it isn't aimed at us."

Suki Ghuman, Year 4 Leader 29th September 2015

"Concise and practical, no obvious theory dump!"

Andy Beswick, Class Teacher 8th September 2015

Thank you for our plectrum of gratitude! The most useful thing was acknowledging things out of your control

Justine McFarlane, Teacher 21st January 2016

I really liked the good clear ideas and clear speaking

Gulay Erdogan, TA 21st January 2016

"I liked the 'feel good' nature. How to make a big impact with small items in life."

Tom Doran, Head of Faculty 29th September 2015

I have lost track in recent years of focusing on some of this - am motivated to go back to it - Thank You!

Mariette Hardman 8th December 2016

"How true the information was - all relevant and gave a range of strategies to deal with all situations. Very good ideas, all linked with situations people have dealt with. Funny and real."

Jenny Cousins, Yr 2 Teacher 29th September 2015

"Working with Iain has provided me with space and time to think things through away from school. I’ve been able to reflect on current issues in detail and consider different approaches for dealing with them. Iain has helped to increase my confidence in myself as a leader and to become more effective. I am more proactive - anticipating problems and taking more of a solution-focused approach to them. I am also more productive – better able to manage my time. Iain’s probing questions have encouraged me to reflect on and change the way I lead, which I think has had an impact not only on me but on the whole organisation."

Lynne Gavin, Headteacher 4th September 2015

"Iain gave me coaching that was totally personal. . . I have come to know myself better and to be more positive. I would thoroughly recommend coaching with Iain, it will change your perspective and it will make a difference."

Anne Sears, Assistant Headteacher 14th August 2015

"Enjoyed the engaging presenting style"

Keith Reardon, Teacher 28th September 2015

“Many thanks for coming in last night for our twilight session – I hope the traffic home wasn’t too bad. You clearly did your research using Robert Aske in your presentation . . . I think staff are already keen to share good practice on the ideas mentioned.”

Gayle Mellor, Deputy Headteacher 4th September 2015

"It not only gave me the chance to think about behavioural management for my class but it gave me the chance to think about my own behaviour."

Amy Johnson, Class Teacher 7th September 2015

“Thought provoking with many good and practical ideas which I can use in all areas of my life. Thank you!”

Louise Crouch, Teacher Senior Leader 17th September 2015

"Lots of ideas applicable to all classroom environments. I liked having time to focus on one aspect to improve."

Rhianne Burrell, Teacher 28th September 2015

The most useful thing was understanding different perceptions

Deanna Smith, HLTA 21st January 2016

"I liked the skills and ideas for class behaviour management. Everything has been broken down well."

Esther Park, Year 1 Teacher 7th September 2015

Thought provoking ideas. The most useful thing was putting ideas into practice

Louise Crouch, Senior Teacher 24th February 2016

I really liked the attitude towards task management and suggestions e.g. frog and tickler folder. The most useful thing was measles!

Kate Crumpler, Teacher 29th January 2016

"Pace, relevant to what is needed. Support, understanding and empathy shown."

Jen Billings, Teacher 29th September 2015

"Well delivered course. Great start to the new term and New Year. Good balance of providing us with information and opportunities to stop and think about applying this knowledge in practice."

Kinga Zacharska, SENT / LSA 7th September 2015

I just wanted to say a very big thank you for our session yesterday. I have put my whole life into 4 quadrants and I now feel energised and so much clearer in my head!! I have had several quadrant 1 things to deal with today, but once I have dealt with them, I have gone straight back to my 2a job, which was massive, but, because I have stayed focussed and ‘on plan’ I have started and finished it today. (A few more days of this and I think I could be looking at a whole night’s sleep!)

Jane Burgess, SENCO 20th November 2015

"I liked the interaction with participants - not just talking at us. Made me think my to do list is not that worrying"

Tess Brewster, Teacher 7th September 2015

"Very useful tips were given, that can be easily incorporated into the lessons. I will be using this in my lessons."

Mandy Garbutt, Class Teacher 7th September 2015

The most useful things were the plectrum, focusing on positive and new things. Plus just one sheet of paper!

Sophie-Jayne Kemp, Yr1/2 Teacher 24th February 2016

"Good ideas to help manage time"

Michelle Brown, Teacher 7th September 2015

I just wanted to take this opportunity to say thank you very much for the fantastic session today at HCP.  Not only was there lots of useful information but you were engaging and made it easier to relate to individual situations. Also the golf ball video at the end was just lovely and so true. That will be something I keep in the back of my mind, "Am I dealing with my golf balls, pebbles or sand?!" Thanks again and I look forward to frog for breakfast!!

Hannah Caple, Assistant Headteacher 4th September 2015

This was a very good refresher on coaching and has embedded what I learnt from your input last year. Coaching will be very useful in my role.

Ruth Outhwaite, SENCO 28th September 2015

I really liked saying thank you, sharing a joy, and the plectrum (I will use it!)

Sally Holland, HLTA 21st January 2016

Very practical and Iain was a great presenter - relaxed - destressed us all. Direct.

Beth Conner, Chaplain 29th January 2016

Hi Iain, I wanted to say a huge thank you for the fantastic facilitator training that you delivered on Monday. The team are still talking about it. The dynamic way in which you deliver leaves a lasting impression and ensures participants remain engaged and enthused.

Providing lots of strategies that are adaptable for any group facilitation was empowering and reassuring. Using a delivery model for the first section of the course was a great way to model the skills required to be a positive and successful facilitator.

Allowing time for feedback and team interaction kept people involved and enthusiastic meaning they got the messages from the course and were able to use examples of when they could be used. The final section of putting teams together and them creating their own presentation was just perfect. It gave the opportunity to allow all the newly learnt skills to be implemented, explored and shared amongst colleagues.

I would strongly recommend this course to any person or team who in any way deliver any kind of course, programme or learning opportunity.


Marie King, Parenting and Supporting Families Team Co-ordinator 7th September 2017

I really liked changing attitude - rather than external factors

Vicki Lightfoot, Teacher 21st January 2016

I really liked framing time suggestions and the folding arms exercise as an ice-breaker. The most useful thing was how to deal with difficult people. Helpful.

Georgina Gutzwiller, Family Support Worker 7th September 2017

“I have had the chance to have a life coaching session with Iain Smith. It is an amazing way to understand what needs improvement in your life and how to work towards it. I have seen a huge difference in the area I wanted to improve after only one session. It took me some effort to get where I am but it was really worth it.”

Amaury Fastenakels, Imperial College 7th September 2015

"Iain has undoubtedly had an important role on my journey as a principal. Iain uses a variety of techniques to get underneath what makes you tick as a person. After digging deep he then, with precision, is able to facilitate the understanding, knowledge and skills needed to change in order to achieve and become the leader you wish to be. I would highly recommend Iain and can honestly say I would not be where I am today without his coaching."

Andy Booth, Principal 4th September 2015

"My session with Iain was essential - it gave me a clear focus for the task ahead. He was able to use what I shared to break the whole process down. I went away ready to continue my preparation with a positive mindset and tasks to complete in readiness for the interview."

Harriet Westwater, Assistant Headteacher 4th September 2015

A few lightbulb moments!

Mike Whittam 8th December 2016

"I like the STARR model and that it reminds us how to respond to certain incidents. It was well explained with many examples and demonstrations."

Betty, TA 7th September 2015

I really liked the yes tags, mirroring and matching trainee's body language. Feel, felt, found. The most useful thing was types of people in a group and how to work with them in a positive protected environment.

Fiona Reid, Family Support Worker 7th September 2017

"I really liked the 'bang' used to start and end training and the most useful thing was the outline structure."

Belinda Atkinson Family Engagement Officer 7th September 2017

"Appropriate for all ages and experiences. Good pace. Relaxed format."

Matt Nott, Assistant Head 29th September 2015

“The fact that the examples were tailored to meet my particular circumstances so were highly relevant and useful for me.”

Jason Oster, Essex County Council 4th September 2015

"Well presented - some useful ideas to take away"

Lucie Marshall, Year 1 Teacher 7th September 2015

"I liked the pace and content and the balance of interaction / listening. Great for NQTs through to people who have been in the profession for a long time. Advice given was too true!"

Nicola Candy, Teacher 29th September 2015

“Iain’s coaching has been of great benefit to me in my work and personal life. He has made me realise things for myself, rather than just ‘telling’ me I should be doing things one way or another! I feel like I can recognize my emotions, and deal with them in a calmer way. I’ve also stopped worrying about things that haven’t happened yet!"

Sian Taylor 7th September 2015

“Absolutely delighted with the service we received. My coaching sessions have been an absolute revelation. The coaching, which I have to admit I was pretty sceptical about at first, drew out of me the skills and talents that I knew I had, and unblocked the concerns that were stopping me from going forward. I’ve been able to find clarity in my purpose and create simple and practical strategies to translate my vision into reality.”

Abi Hunter Smith 7th September 2015

"Very informative, lots of suggestions, feel positive about possible situations, and not to take it personally."

Harriet Gleave, Yr 2 Teacher 29th September 2015

"I liked the strategies to support time management"

S. Robinson, Assistant Head and Senco 7th September 2015

I really like that it was short and sharp. I still use the strategies from last session.

N. McDonald, Class Teacher 24th February 2016

"It's amazing how often things you said pop into my mind. Today it was 'just because you experience failure doesn't make you one.' Valuable learning."

Vanessa Naylor 7th September 2015

"Each section clearly relates to experience in school and is useful in developing strategy. I would definitely recommend this course to others."

Anne Higgs, Headteacher 7th September 2015

“Working with Iain enabled me to take time out of a busy diary. Once I started the session with Iain I could clear my brain and spend some uninterrupted time thinking about pressing issues. Iain gave me the nudge I needed at times to take me out of my comfort zone and explore ideas that I hadn’t thought about before. Iain is excellent at breaking seemingly huge chunks into manageable bite size pieces, leaving you feeling reassured and ready to face the next challenge!”

Geraldine Tidy, Executive Headteacher 4th September 2015

"Beyond expectations! Lots of thinking points and just what I needed after a parental complaint today!”

Anne Gibbard, Assistant Headteacher 7th September 2015

“I think you gave me a push back to a place where I have been before where I feel happier with myself and my world, which was really good. Thanks for my sessions.”

Catherine Ogilvy Stuart 7th September 2015

"Following our really interesting training, I've changed my way of working - changing from having 42k emails in my inbox, to be being empty. Iain made the training really enjoyable and everyday I have to remind myself to, 'eat the frog' and get the job I least want to do, done first! Every job now fits into a different quadrant!"

Andrew Wood, Assistant Head 8th September 2015

I really liked the email advice. The quick pace, useful moving on quick, lots of content

Catherine Lawrence, Teacher 21st January 2016

“Iain’s planned sessions were a complete revelation to me. How refreshing to be able to set real time aside to deal with things that mattered to me in order to achieve a better and more balanced approach to everyday situations.”

Alex Gear, Headmaster 4th September 2015

"I left the session with 3 workable targets, each with a clear course of when and how I needed to put them in practice. I was astonished that I was the one that came up with solutions to a problem that I didn’t originally think was possible to solve!! Thank you Iain"

Alex Wainhouse, Head of History 14th August 2015

"Very beneficial. Made me think about my behaviour and attitude. Loved the course and the tutor's enthusiasm."

Carole Cole, Nursery Nurse 7th September 2015

The most useful thing was thinking about what control I have over important things

Paul McIntosh, Class Teacher 21st January 2016

"I liked the short chunks. Kept the pace going. And the plectrum!"

Luke Clark, NQT 29th September 2015

"Useful and can be used in day to day contact with parents. Well delivered and very useful."

Amy Russell, Teacher 29th September 2015

"Easy steps to take!"

Andrew Wood, Assistant Head 7th September 2015

"I liked the different types of positivity.

Natalie Austin, Head of Art Faculty 29th September 2015

"It was very interesting and informative. I liked the visual tools. It gave me more tips to improve my teaching."

Lauren Haynes, Teacher 7th September 2015

“Good pace. Thought provoking. Humorous. Practical suggestions. Gave some excellent strategies. Gave the opportunity to reflect on current practice and ways to improve.”

Jane Burgess, SENCO 7th September 2015

"Made me think about things from a different perspective - how to incorporate new ways of doing things in work life. Really enjoyed it and thank you."

Helen Butcher, Spanish Language Teacher 29th September 2015

"Very straightforward"

Brenda Compton, Midday Meals Supervisor 17th September 2015

Some very useful tips

Geraldine Lunn, Class Teacher 24th February 2016

I really liked the STARR and the plectrum. The most useful thing was 'schedule worry'!

Lorna Pigram, Executive Headteacher 24th February 2016

"Some really good practical ideas that can be used in the classroom. It also made me think about how I respond to children's actions."

Molly Aylward, Class Teacher 17th September 2015

April 2015 Leave a Comment
“Lively, informative. Easy to understand and engaging.”

N. Macdonald, Class Teacher 17th September 2015

“Excellent course with great input from Iain"

Richard Boughey, Essex County Council 4th September 2015

“Iain’s approach is gentle but challenging. He made us think.”

Sue Winterton, Executive Headteacher 4th September 2015

"Thank you so much for visiting Holy Cross Prep today. At the beginning of every term the volume of work and amount we have to deal with seems overwhelming, however I felt empowered after the half day session! It seems so obvious when someone like yourself rationalises everything. I think all your advice and experience will help the staff. A professional who states black and white common sense suggestions without bias. Someone who understands the stress of others (through experience) is a breath of fresh air! I feel sane for the start of term. Thanks"

Kim Williams, Deputy Headteacher 4th September 2015

“My sessions with Iain have been very helpful and enlightening. He has helped me to overcome restrictions that have been holding me back in the work place and give me the confidence to know what I am able to do. His teaching approach makes you realise the answers rather than him tell you, and this makes it more real as to where I was struggling. Thanks Iain for all your help.”

Tina Edwards 7th September 2015

"Strategies given were really useful and practical."

Marianne Eddington, Head of Infant School 29th September 2015

"What I liked most was the group coaching - chance to unpick my mind. What is bothering me the most, prioritising and considering how I can solve it. Group coaching was insightful and a no pressure atmosphere. A real way for changing our teachers' lives. Thank you!!"

Laura Conaty, Asst Head 28th September 2015

"Lots of strategies."

Steph MacMillan, PE Teacher, Doran House, Twickenham 29th September 2015

"I liked the relaxed nature"

Nikki Beasley, Class Teacher 7th September 2015

I really liked the 'bang' as a way of 'icebreaking' and introducing and reflecting on the start of a session. The most useful thing was the handout examples of just pictures to ease the flow and avoid death by powerpoint. It was a really amazing training session. Thank you!

Gina Fuller, Early Intervention and Inclusion Family Support Officer 7th September 2017

"Iain and I worked through the issue in question which was helpful. Even more helpful was that we worked through my approach to issues which means that I can now address them much better on my own."

Richard Heron 7th September 2015

"The coaching group session was very effective"

Emily Ward, Year 1 Class Teacher 28th September 2015

"I liked the methods for prioritising, using MADE to save time, dealing with emails more effectively. There was adequate time to embed ideas. Visual aids were superb. The whole day was relevant and extremely helpful. Thank you.”

Debora Bleach, Class Teacher 17th September 2015

“A pleasure to meet you today. Thank you for delivering such a great session, all staff have left school today with complimentary comments about the day.”

Claire Cracknell, School Business Manager 17th September 2015

"The course allowed staff to self evaluate, for example identifying triggers in themselves"

Karen Griffin, Assistant Headteacher 7th September 2015

I really liked the discussions - sharing viewpoints. The most useful thing was learning to share a joy each day and noting down worries

Katy Davies, TA 21st January 2016

"Thank you for the session following which I have walked out with clarity of vision and a reassuring feeling of calm and control."

Matt Nott, Assistant Headteacher 9th September 2015

"Very inclusive and informative to all members of staff. Engaging new ideas."

Sam Morrissey, Admin 17th September 2015

I really liked the question "What can I do in the time I already have?"

Andrew Laker 8th December 2016

“Iain’s ability to motivate young people, to get them to set their sights high and then support them in achieving their goals, is indicative of his dedication and commitment to helping children to succeed. His enthusiasm for promoting activities that allowed our children to realize their potential was infectious. Iain encouraged the children and staff to expand their horizons and fostered their desire to make a difference.”

Ron Searle, Headteacher 4th September 2015

I really liked gaining an understanding of my colleagues

Debbie Rawling, TA 21st January 2016

I really liked the way you spoke about turning views around and the strategies to change the way of thinking e.g. STARR

Alison Walker, ICT Teacher 21st January 2016

“I have learnt and understood that I cannot control other people's feelings and points of view and therefore they may always have a slight effect on me in terms of how I view myself and my effectiveness.”

Claire Page, Secondary PE 7th September 2015

"I really enjoyed this session"

Debbi Oliver, Teacher, St John's Primary, Caterham 28th September 2015

“The timing and amount of content was just right for the purpose”

Tracy Goodway, Essex County Council Education Services 4th September 2015

"I liked the techniques and tips"

Amy Kinley, Teacher 7th September 2015

"Lots of new ideas in behaviour management. Well delivered"

Deirdre Brannigan, Assistant Head 17th September 2015



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