"Thank you for such a wonderful session on Time Management yesterday at the NQT Training Day – 5 people have asked for a copy of the to-do list matrix already!"

Amy Scudder, NQT 4th September 2015

Making me think about the number of things in my intray

Richard Holmes 8th December 2016

“The leadership team gained a lot from your session about coaching in the appraisal process and we have often reflected on key points. As a head teacher I can see the benefits of developing a coaching culture in school and would certainly ask you to work with us again in the future.”

Liz Wombwell, Headteacher 4th September 2015

"Enjoyed the engaging presenting style"

Keith Reardon, Teacher 28th September 2015

"Useful techniques to use with parents. Reminder that most of it isn't aimed at us."

Suki Ghuman, Year 4 Leader 29th September 2015

I really liked the way you spoke about turning views around and the strategies to change the way of thinking e.g. STARR

Alison Walker, ICT Teacher 21st January 2016

“This was a fantastic day delivered in a fun, non threatening way. It made me realise what is important in my life and what can wait. There are lots of ideas that I will use both professionally and personally.”

Samantha Willis, Executive Deputy Headteacher 17th September 2015

The most useful thing was thinking about what control I have over important things

Paul McIntosh, Class Teacher 21st January 2016

"Thanks for everything this year - your support and guidance have been invaluable"

Matt Nott, Assistant Headteacher 4th September 2015

"I liked the pace and content and the balance of interaction / listening. Great for NQTs through to people who have been in the profession for a long time. Advice given was too true!"

Nicola Candy, Teacher 29th September 2015

"Calm, gentle approach. Good examples and visuals"

Katareyma Kujawa, Class Teacher 7th September 2015

"Interactive with lots of group participation. Good content and easy to listen to."

HIlary Foster, Children's Centre Manager 29th September 2015

"Very beneficial. Made me think about my behaviour and attitude. Loved the course and the tutor's enthusiasm."

Carole Cole, Nursery Nurse 7th September 2015

“Useful and informative. Managing my own time better.”

Lianne Smith, Class Teacher 17th September 2015

“Many thanks for coming in last night for our twilight session – I hope the traffic home wasn’t too bad. You clearly did your research using Robert Aske in your presentation . . . I think staff are already keen to share good practice on the ideas mentioned.”

Gayle Mellor, Deputy Headteacher 4th September 2015

I really liked the 'bang' as a way of 'icebreaking' and introducing and reflecting on the start of a session. The most useful thing was the handout examples of just pictures to ease the flow and avoid death by powerpoint. It was a really amazing training session. Thank you!

Gina Fuller, Early Intervention and Inclusion Family Support Officer 7th September 2017

“Coaching is and has been the most wonderful experience. Funny at times, emotional relief but above all Iain emanates happiness which is very contagious. Thank you Iain for showing me a happy and fulfilling life.

Kim Smith, (no relation) 7th September 2015

"I liked how it influenced my thinking and inspired me, giving ideas of how I can motivate my children and target their different interests"

Vicki Canning, Teacher, St Johns Primary, Caterham 28th September 2015

"Concise and practical, no obvious theory dump!"

Andy Beswick, Class Teacher 8th September 2015

"Lots of ideas how to deal with difficult parents."

Noreen Nawaz, Class Teacher 29th September 2015

"I liked the 'feel good' nature. How to make a big impact with small items in life."

Tom Doran, Head of Faculty 29th September 2015

Thank you for our plectrum of gratitude! The most useful thing was acknowledging things out of your control

Justine McFarlane, Teacher 21st January 2016

“Iain’s coaching has been of great benefit to me in my work and personal life. He has made me realise things for myself, rather than just ‘telling’ me I should be doing things one way or another! I feel like I can recognize my emotions, and deal with them in a calmer way. I’ve also stopped worrying about things that haven’t happened yet!"

Sian Taylor 7th September 2015

I really liked the meaning of B. Gunar Edeg RAF (B) to inform learning and facilitating a session! The most useful things were learning about group work, listening from each other, the acronyms and the props.

Sophia Brobbey, Family Engagement Officer 7th September 2017

"Easy steps to take!"

Andrew Wood, Assistant Head 7th September 2015

"Following our really interesting training, I've changed my way of working - changing from having 42k emails in my inbox, to be being empty. Iain made the training really enjoyable and everyday I have to remind myself to, 'eat the frog' and get the job I least want to do, done first! Every job now fits into a different quadrant!"

Andrew Wood, Assistant Head 8th September 2015

All the different ideas - very easy to implement into my everyday life

Hayley Bart-Williams, Drama Teacher 29th January 2016

I just wanted to take this opportunity to say thank you very much for the fantastic session today at HCP.  Not only was there lots of useful information but you were engaging and made it easier to relate to individual situations. Also the golf ball video at the end was just lovely and so true. That will be something I keep in the back of my mind, "Am I dealing with my golf balls, pebbles or sand?!" Thanks again and I look forward to frog for breakfast!!

Hannah Caple, Assistant Headteacher 4th September 2015

“What did I like about the course? Where to start? The ideas – I have a lot of new ideas: the matrix, the communication ideas. Thank you for such an inspiring session! I would very much recommend this course to others!”

Lorna Pigram, Executive Headteacher 17th September 2015

"I liked being able to take time to think about Coaching and MI"

Andrea Self, PPA Cover Teacher, St John's Primary, Caterham 28th September 2015

The most useful thing was demos of delivery - links to our own examples - own the room - no one else knows what should be taught. Practical learning and group work.

Gemma Sidaway, SEN Family Support Worker 7th September 2017

I really liked the attitude towards task management and suggestions e.g. frog and tickler folder. The most useful thing was measles!

Kate Crumpler, Teacher 29th January 2016

"Some really good practical ideas that can be used in the classroom. It also made me think about how I respond to children's actions."

Molly Aylward, Class Teacher 17th September 2015

I really liked the discussions - sharing viewpoints. The most useful thing was learning to share a joy each day and noting down worries

Katy Davies, TA 21st January 2016

I really liked the idea of starting the day sharing a joy and ending with gratitude. Thank you Iain

Samanthan Willis, Executive Deputy Headteacher 24th February 2016

I really liked the email organisation and the frogs! I would like more time to talk further about strategies.

Claudia Charles, Year Leader 29th January 2016

"Iain has undoubtedly had an important role on my journey as a principal. Iain uses a variety of techniques to get underneath what makes you tick as a person. After digging deep he then, with precision, is able to facilitate the understanding, knowledge and skills needed to change in order to achieve and become the leader you wish to be. I would highly recommend Iain and can honestly say I would not be where I am today without his coaching."

Andy Booth, Principal 4th September 2015

I really liked talking about what had been presented and how it was put across

Jim MIller, Business Manager 24th February 2016

I really liked gaining an understanding of my colleagues

Debbie Rawling, TA 21st January 2016

"What I liked most was the group coaching - chance to unpick my mind. What is bothering me the most, prioritising and considering how I can solve it. Group coaching was insightful and a no pressure atmosphere. A real way for changing our teachers' lives. Thank you!!"

Laura Conaty, Asst Head 28th September 2015

I really like the practical applications - the frogs, fish & chips. The most useful thing was the list to take away and remind myself.

Georgia Davis, Trainee Teacher 29th January 2016

The ideas were practical and straightforward

Philip Webb 8th December 2016

“A pleasure to meet you today. Thank you for delivering such a great session, all staff have left school today with complimentary comments about the day.”

Claire Cracknell, School Business Manager 17th September 2015

"What did I like about the course? Coaching us as individual about personal goals in school and helping to break it down into small steps to achieve it."

Helen Peters, NQT Year 3 Teacher 28th September 2015

"The course allowed staff to self evaluate, for example identifying triggers in themselves"

Karen Griffin, Assistant Headteacher 7th September 2015

"Made me think and definitely put me on a better, more positive note to end to the day"

Laura Curtis, Teacher 29th September 2015

Fantastic, thought provoking. The most useful thing was outlining the structure. I really liked the feel, felt, found and engaging difficult people.

Clare Metcalf, Family Support Worker 7th September 2017

“Working with Iain enabled me to take time out of a busy diary. Once I started the session with Iain I could clear my brain and spend some uninterrupted time thinking about pressing issues. Iain gave me the nudge I needed at times to take me out of my comfort zone and explore ideas that I hadn’t thought about before. Iain is excellent at breaking seemingly huge chunks into manageable bite size pieces, leaving you feeling reassured and ready to face the next challenge!”

Geraldine Tidy, Executive Headteacher 4th September 2015

"I liked the strategies to support time management"

S. Robinson, Assistant Head and Senco 7th September 2015

"Very informative. Good ideas to try."

Sharon Douglas, TA 17th September 2015

"I liked the different types of positivity.

Natalie Austin, Head of Art Faculty 29th September 2015

"Good realistic advice. Offers real examples that can be applied to a range of situations."

Laura Beirne, Yr 6 Teacher 29th September 2015

"Iain was very engaging; made th topic even more interesting. Use of humour was spot on!"

Adriana Alessi, EAL Support 17th September 2015

"Very informative, lots of suggestions, feel positive about possible situations, and not to take it personally."

Harriet Gleave, Yr 2 Teacher 29th September 2015

Good, lively speaker with practical ideas

Nisha Cox, Teacher 29th January 2016

"Achieved the aims we discussed. Thank you! Will be in touch to discuss rebooking."

Alister Moses, Acting Headteacher 28th September 2015

Thought provoking. I really liked the structure of part one. The most useful thing was discussing the benefits of people partaking in courses.

Gina Pazienza, Family Engagement Officer 7th September 2017

"Varied and interesting content. Good for NQTs. Loved 'the empty jar'!!"

Jenny Esslemont, HLTA 7th September 2015

"Thank you for the session following which I have walked out with clarity of vision and a reassuring feeling of calm and control."

Matt Nott, Assistant Headteacher 9th September 2015

"It's amazing how often things you said pop into my mind. Today it was 'just because you experience failure doesn't make you one.' Valuable learning."

Vanessa Naylor 7th September 2015

“I think you gave me a push back to a place where I have been before where I feel happier with myself and my world, which was really good. Thanks for my sessions.”

Catherine Ogilvy Stuart 7th September 2015

I really liked the question "What can I do in the time I already have?"

Andrew Laker 8th December 2016

"Good strategies - the plectrum. Really well presented."

Mair Bramhall, Head of English 29th September 2015

"Good presenter and presentation."

Marian Lonsdale, Dyslexia Teacher 29th September 2015

"I like the STARR model and that it reminds us how to respond to certain incidents. It was well explained with many examples and demonstrations."

Betty, TA 7th September 2015

I really liked the sheet with images to take ideas on. All the images on the PowerPoint to match content. Great visual reminders. Not too rushed, plenty of time to talk. The most useful this was the STARR strategy. I will definitely use this.

Kate Smith, Year 2 Teacher 21st January 2016

Easy to understand, relaxing, smooth. The most useful thing was delivery of our subjects.

Marzena Harrison, Family Engagement Officer Train The Trainer 7th September 2017

"Lots of new ideas in behaviour management. Well delivered"

Deirdre Brannigan, Assistant Head 17th September 2015

"The coaching group session was very effective"

Emily Ward, Year 1 Class Teacher 28th September 2015

I really liked the prompts / ideas to consider in everyday life. Especially the ideas for dealing with emails

Deborah Mills, Business Manager 21st January 2016

The most useful things were the plectrum, focusing on positive and new things. Plus just one sheet of paper!

Sophie-Jayne Kemp, Yr1/2 Teacher 24th February 2016

"I liked all the different methods and strategies we can use and I will definitely use them."

Nikki, Teaching Assistant 7th September 2015

"I would like to say that your coaching has been of great benefit to me. My experience has been very positive and a real eye opener to me. It has helped me to see a lot of things so much clearer than previously. It has already helped me to overcome obstacles at work and also some personal ones as well. Any one who is thinking of coaching but feels unsure about it I would say go for it!!! I'm now looking forward to the future with open eyes!"

Susan Miles 7th September 2015

"What actions will I take as a result of the session? I will spend more time and show I value my team more. You did a great job.”

Chris Smith, Essex Education Services 4th September 2015

“Iain’s approach is gentle but challenging. He made us think.”

Sue Winterton, Executive Headteacher 4th September 2015

“I have had the chance to have a life coaching session with Iain Smith. It is an amazing way to understand what needs improvement in your life and how to work towards it. I have seen a huge difference in the area I wanted to improve after only one session. It took me some effort to get where I am but it was really worth it.”

Amaury Fastenakels, Imperial College 7th September 2015

"I really liked the 'bang' used to start and end training and the most useful thing was the outline structure."

Belinda Atkinson Family Engagement Officer 7th September 2017

"Lots of practical ideas to use. Gave opportunity to reflect on what we do as teachers. Really enjoyable and informative session."

Lloyd Welsh, Deputy Headteacher 17th September 2015

I really liked the 'plectrum of gratitude' and STARR. And the reminders to thank and be grateful. The most useful thing was blocking out how I spend my time on the grid.

Catherine Lawrence, Early Years Teacher 21st January 2016

"I liked the techniques and tips"

Amy Kinley, Teacher 7th September 2015

"Gave us the opportunity to share our views and opinion with others."

Joseph Carew, SEN TA 7th September 2015

"The 'Feel, Felt, Found' idea is so easy to remember and I can imagine it coming in very handy. Helped put things into perspective."

Lexy Redfearn, KS1 Teacher 29th September 2015

I really liked the email advice. The quick pace, useful moving on quick, lots of content

Catherine Lawrence, Teacher 21st January 2016

"Gave me time to think during the coaching session"

Chelsea Bray, Teacher 28th September 2015

“I found every session I had with Iain extremely useful, he is an excellent sounding board and you feel more self aware and confident in your actions as a leader just from talking through things with him. He is great at listening to what you have to say and then cutting right to the heart of what you mean by asking the right questions, forcing you to reflect properly. His interview advice and coaching was fun but most importantly effective.”

Gareth Parker, Assistant Headteacher 4th September 2015

"Thank you so much for visiting Holy Cross Prep today. At the beginning of every term the volume of work and amount we have to deal with seems overwhelming, however I felt empowered after the half day session! It seems so obvious when someone like yourself rationalises everything. I think all your advice and experience will help the staff. A professional who states black and white common sense suggestions without bias. Someone who understands the stress of others (through experience) is a breath of fresh air! I feel sane for the start of term. Thanks"

Kim Williams, Deputy Headteacher 4th September 2015

"Working with Iain has provided me with space and time to think things through away from school. I’ve been able to reflect on current issues in detail and consider different approaches for dealing with them. Iain has helped to increase my confidence in myself as a leader and to become more effective. I am more proactive - anticipating problems and taking more of a solution-focused approach to them. I am also more productive – better able to manage my time. Iain’s probing questions have encouraged me to reflect on and change the way I lead, which I think has had an impact not only on me but on the whole organisation."

Lynne Gavin, Headteacher 4th September 2015

"Each section clearly relates to experience in school and is useful in developing strategy. I would definitely recommend this course to others."

Anne Higgs, Headteacher 7th September 2015

Hi Iain, I wanted to say a huge thank you for the fantastic facilitator training that you delivered on Monday. The team are still talking about it. The dynamic way in which you deliver leaves a lasting impression and ensures participants remain engaged and enthused.

Providing lots of strategies that are adaptable for any group facilitation was empowering and reassuring. Using a delivery model for the first section of the course was a great way to model the skills required to be a positive and successful facilitator.

Allowing time for feedback and team interaction kept people involved and enthusiastic meaning they got the messages from the course and were able to use examples of when they could be used. The final section of putting teams together and them creating their own presentation was just perfect. It gave the opportunity to allow all the newly learnt skills to be implemented, explored and shared amongst colleagues.

I would strongly recommend this course to any person or team who in any way deliver any kind of course, programme or learning opportunity.


Marie King, Parenting and Supporting Families Team Co-ordinator 7th September 2017

"Lots of strategies."

Steph MacMillan, PE Teacher, Doran House, Twickenham 29th September 2015

"Lots of ideas applicable to all classroom environments. I liked having time to focus on one aspect to improve."

Rhianne Burrell, Teacher 28th September 2015

The most useful thing was understanding different perceptions

Deanna Smith, HLTA 21st January 2016

"I liked thinking about a difficulty but with guided questions to help solve / work out strategies for a positive outcome.  Also having time to share ideas with the table."

Jill Pyper, Teacher 28th September 2015

"I liked the discussions and sharing of ideas. The interaction with us. Makes you think about real priorities."

Becky Shields, Teacher 7th September 2015

"Very useful tips were given, that can be easily incorporated into the lessons. I will be using this in my lessons."

Mandy Garbutt, Class Teacher 7th September 2015

"I liked the reflective nature of this session. I liked how we could work through our gaol without having to share it."

Cathy Connor, Teacher 28th September 2015

Thought provoking ideas. The most useful thing was putting ideas into practice

Louise Crouch, Senior Teacher 24th February 2016

"Useful, practical suggestions."

Geraldine Gallagher, Teacher, Earlswood Federation of Schools 29th September 2015

“I was very impressed with Iain’s telephone technique; relaxing, helpful with humour on both sides.”

Diana Laing 7th September 2015

"I liked everything that was covered, especially the exercises and sharing experiences. It was very interesting, thank you."

Serda, Nursery Nurse 7th September 2015